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Getting free online help and where to find it.

If you are still new to internet marketing then you should be awfully familiar with the feeling of being lost or confused with all the information that you would be getting on how to make money online on a daily basis. Everywhere you go, there will be people trying their best to market their product to you… be it legitimate or a junk product. Hence it won’t be a surprise then if one would feel as if they got sucked into a pile of quicksand where the more you struggle the faster you will sink.

And if you are thinking of getting some free online help from the so called gurus that are sending you marketing offers each day, then you are in for a shock. Most of the gurus that you contact will not reply you especially if it isn’t done through a formal support question. And if it is a support question, you will probably be hearing some general remarks from their support staff instead. All you get from a lengthy email filled with your cries for help and questions that needs to be answered from the gurus are just short one liners that only answers part of your question if not at all. So you are out of luck then to get help and you consider to go about buying more courses on the internet? Well the good news is, there are actually places where you can get free online help and useful information helping you to propel through your newbie-hood if you know where to find them.

Forums.

The first place you should visit for help are the forums within your niche and the internet marketing niche. The forums are filled with helpful individuals that will try to give you the best answers that you need. You see, the way this works is that ‘Forum Marketers’ try to be as helpful as possible in order to get their brand and name out there and when they do that consistently, their signatures with a link to their offers get seen. This means they get a lot more exposure to their offers for free and they will also get a lot of trust and reputation which helps with conversions as well.

This is then very good news for those who are new in the game and wishes to get help for free online. You can ask pretty much anything you want on the forums. However, the only problem is that you might not get the best answers from everyone, but surely there will be people who are qualified and are willing to help you out. You need to be extra careful as well not to get on the bad side of some of the people in the forum as they could be quite harsh sometimes. All you need to do is to be humble and ask in a polite manner.

Another thing that you should be aware of is that you should try your best read the rules of the forum and only open up a new thread is your question has never been asked before. Before you ask, you should do a search on the forums first to see if there are others before you who have asked similar questions. Try not to duplicate your post and post your thread in the right categories. People in the forums are very particular about these things. Other than that, if you don’t break any rules and follow them closely you will find that a good forum can be the starting place for your success.

YouTube

YouTube is like a huge library of videos filled with all kinds of videos. The good thing is, within YouTube you should be able to find a lot of ‘How to’ videos making it a very good place if you need a step by step guidance on some of the technical works required in the internet marketing field.

What this means to you is that whenever you are stuck or confused on a technical problem you can search YouTube for a quick step by step guide to help you get things done. For example, if you are unsure how to install a WordPress blog, all you have got to do is go to YouTube and do a simple search on how to install a WordPress blog and you’ll be sure to find it there. Not only that, you could even find how to videos on the simplest task such as what softwares you can use to create PDF files or how to use MS word to edit your work. There is tons of great information in there waiting to be explored.

Google.

Google is very useful when it comes to search for information that you need to help you for just about anything in life. Hence the term GIYF which means, Google is your friend. For example, if you are looking to find out how you can start your own blog, all you have to do is do a quick search on Google and sure enough you should be able to find the most relevant search results to what you are looking for.

You can use Google to find tutorials, or even relevant courses that you might need to help you out with your business. At any phase of your online business lifetime, you can always consult Google for free for the best information out there. More often than not, you might find useful information being shared free online via Google search engine which are better than those that you find on a paid course. Even expert marketers will still make use of Google to help them improve their business.

For example, a veteran marketer who is trying to look for ways to improve their landing page conversion will do a search on Google for ‘best landing page examples’ or ‘proven landing page templates’. This kind of search will get you very good answers that you just might need to help your business grow. You know what they say… ask and ye shall receive because… GIYF (Google is your friend).

So now you know where to get some FREE online help!

Free Help Desk Software

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Many website owners might not be aware that many hosting accounts includes Free Help Desk Software.

 

The popular Unix cPanel hosting includes Fantastico De Luxe Services. There are 30+ free help desk software scripts available. These scripts can be installed in seconds with just a few clicks.

 

Below a summary of Free Help Desk Software Scripts available with most cPanel based hosting. We will discuss the pros and cons of each of these in the weeks to come.

 

Crafty Syntax Live Help support.

A Live Help chat system featuring monitor your visitors, proactively open a chat session, multiple chat sessions, referrer tracking, page view tracking, multiple operators, canned responses/images/URLs, multiple departments each with different icons, leave a message.

 

Help Center Live support

Very powerful all-in-one help center including Live Help, Support Tickets and FAQ. Features include unlimited operators/departments, monitor visitors, initiate chat, collect visitor’s information, track visitor’s footprint, auto save chat transcripts, canned messages, leave a message, auto-assign tickets to operators, unlimited FAQ topics.

 

osTicket support

A Support Tickets system featuring email piping, pop3 login, unlimited email addresses, admin/staff/user panels, avoid auto-responder loops, limit maximum tickets user can have opened, accept attachments and limit size, pager alerts for admin.

 

PerlDesk support

PerlDesk is a feature packed browser based help desk and email management application designed to streamline the operation of managing emails, support tickets and customer communications, with built in tracking and response logging it is an ideal free help desk solution for companies with one or more members of staff or for those who want to organize client communications.

 

PHP Support Tickets support

A simple, one-admin Support Tickets system featuring self-registering, emailing to admin, attachments.

 

Support Logic Helpdesk support

A Support Tickets system featuring multiple email addresses, admin/staff/user panels, canned responses, HTML tags support, email limit on a per user/day basis, attachments.

 

Fred Lotgering

LotCon Biz Solutions