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Being unproductive? Keypoints of making it on time!Have you ever been in that unproductive state where you don’t have the urge to do any of your important tasks? Procrastinating is one common problem that happens to most of us. It’s something that often is taken too lightly. Procrastination is basically setting important tasks aside and putting less important tasks to the top of the list. Procrastinating can ruin careers even before they could begin to grow. This could happen to anybody. However, there are ways to stop procrastinating and beat this habit in order to reap the success that you deserve. Here’s how you could beat procrastination and achieve what it is that you desire:

Recognition

The very first thing that you need to establish to beat procrastination is to recognize that you are already doing it. How? This can be done by checking your priorities list. If you’re doing more of the tasks that have little bearing than the ones that have more importance, this is a tell-tale sign that you are already procrastinating. Knowing when you are procrastinating is the first step to preventing yourself from doing it in the future.

Unveiling The Reason For Procrastination

Most of the time, procrastination results from feeling overwhelmed and unease at doing tasks. It’s important to distinguish the reason why you have procrastinated. This will allow you to know how to fix the problem later on. When you have that unpleasant feeling of doing important tasks, there are three things that you could do. Motivation is always the key to success (coupled with hard work of course) and it is also a great way to stop procrastination. Think of that rewarding feeling that you get when you have accomplished something that you find difficult. It’s basically different for each person so you might find motivational tactics different from your peers. Thinking of the consequences is also a good way of keeping this bad habit out of your mind. Giving yourself a little pinch and giving more thought about the negative effects it would do to you can definitely help. Lastly, your friends can do a great deal for you. If they are supportive and encourage you to work, then you’re less likely to stray from your important tasks.

Moving Forward

The final step to defeating procrastination is moving past it. Procrastination is basically a mere roadblock in your mind that takes you down a detour leading you away from your original destination. You can always find ways to beat this kind of mindset by motivating yourself. A successful career and a fruitful life can never be achieved when you’re always behind schedule. Take charge of yourself, be motivated, and live a fulfilling life free of procrastination.

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Revealed: Here’s how to Keep Your Customers Coming Back for Life!

Cover-Issue-4Many business owners – make the mistake of chasing after new leads and creating new opportunities without first making the most of the resources and opportunities they already have.

If you have a website and you’re focusing all of your energy on getting new people to visit, then you are likely missing out on a lot of potential business from your current visitors. It’s much easier to get someone to buy from you who has already done business with you in the past, so that’s actually the smartest place to focus your efforts.

Likewise, you’re much less likely to get a sale from someone who is visiting your site for the first time versus someone who has been visiting for a while and who you have established trust with.

Read on and we will look at how you can turn your visitors into customers and your existing customers into repeat customers.

Make it Easy

This is where your branding becomes incredibly important. If someone lands on your website and is impressed by the way you present yourself and what you offer, then you need to make sure that they are able to get back to you again when they decide to bite. This means you need to have clear and obvious banner/design that is memorable enough that they can track you down in future. Likewise an easy and memorable URL can go a long way. You can even encourage them to bookmark your page through a popup or the like.

A Mailing List

Better yet is to get them to join a mailing list or newsletter of some kind. This will then ensure they get frequent updates from you which will keep you at the forefront of their minds. What’s more, it will allow you to reach out to them with specific offers and deals that might interest them based on your previous interactions. Lead capture is one of the most crucial aspects of your online presence, so don’t neglect it!

91% of Consumers Check Their Email Once a Day or More

Email Marketing Has a ROI of 4,300%

Social Media

Similar to a mailing list is a social media account – by using a Twitter or Facebook account you can keep your customers up-to-date and provide yourself with a means of staying in touch long after they’ve left your site.

67% of Twitter Users Are More Likely to Buy From Brands They Are Following on Twitter

Providing Value

Another good strategy is to ensure that your website itself provides value which most companies try to achieve through a blog. Give your site a blog and that way there will be useful content for your visitors to come back and read. If your website is literally just an advert, then there’s really not need for them to return to your site unless they are looking to buy something.

Deals and Special Offers

Running some kind of deal or special offer is a great way to increase your turnover for a period and to potentially gain some free marketing. At the same time though, it’s also effective at demonstrating to your visitors a good reason to check in from time to time. If you mention your promotion in a Tweet then you’ll find it’s a good way to attract a lot of previous visitors back to your site who maybe were interested in some of your products but didn’t have the money at the time. Make sure to get involved in larger deals and promotions too like Black Friday and Cyber Monday.

Black Friday 2014 Online Sales Reached $2.4 Billion

Tell Them to Come Back

Sometimes the best techniques are the obvious ones: why not just literally instruct your visitors to come back to your site? This could literally just be a case of including a message at the end of your content saying ‘be sure to come back soon’, or telling them how often your content is updated or how you occasionally have deals and offers. Of course they might just ignore your request but at least you’ve planted the idea and you’ve made your case for why they should keep you in mind.

Use a Loyalty Program

A loyalty program is a fantastic way to get your customers to come back time and again. Here you offer discounts and other bonuses to customers who use your services or shop with you regularly which gives them additional reason to use you over your competition. At the same time, many people find it somewhat addictive to see their points rack up and will often go to lengths to keep them growing!

Create a Social Element

At the time of writing, Facebook is the third most popular site on the net. What makes it so popular? That would be the social aspect which lets people check in on friends and have conversations on topics they find interesting.

Basically, social interactions keep people coming back because they want to see the responses to things they’ve written/continue their discussions. Simply adding a comments section on your site then can be a great way to create a community around your business that builds loyalty in a big way.

Make Them Feel a Part of Your Business

Using the web is a great way to get people involved in your business and to help them feel like a part of it. This in turn gives them a stake in your success and they’ll be much more likely to come back as a result, as well as to spread the word.

What does this mean? Well it could mean outsourcing an idea. It might mean running some kind of contest. Or it could just mean answering a question and engaging with the audience. Even giving away t-shirts can make people feel like they’re a part of your ‘movement’ and to really get behind you as a result. This is also another very good reason to be on social media and to leverage other social elements.

63% of People Follow Small Businesses to Show Their Support on Twitter

Leave an Impression

Most important of all though is simply to ensure you leave the right impression on your visitors and your customers. At a basic level this means creating a website that runs well, loads quickly, looks great and maybe has a few nice touches that stand out.

Going deeper though, it means ensuring that the entire experience of dealing with you is memorable in all the right ways. This entails thinking about your packaging. Maybe it could mean under-promising and over-delivering in terms of shipping. Or how about packaging a freebie in with their order/sending a personalized message? These small touches are what set amazing companies apart from the crowd and build real loyalty. Show you care about your business and about your customers and you will find they reciprocate!

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Keep Your Customers HappyYou want to please all of your customers, but the problem is they are all different and unique. Pleasing all of them is impossible. Rather select a small segment and try to please them and automatically the number of happy customer grows.

I know of quite a few experienced business men who usually take a feedback from their customers. This is an excellent method of knowing the needs of the customer but the feedback must be used with discretion.

However, some business men may make the mistake in taking each suggestion very seriously and thus constantly change their product line and business practices. But this constant change may make the businesses unstable and cause frustration, extra cost and extra work.

Customer feedback is important but their interpretation is critical. You can’t please every one rather try to please those you can. Find out the customer need and then streamline the products and services.

Be intelligent in business. Get focused on what needs to be done and the profits will grow. Choose quality over quantity. Try to please the one’s you can. Trying to please everyone will end up pleasing no one. Create a better strong business by combining your strength and majority of customer needs.

Let’s take here an example of a business woman who owned a jewelry store. She has an expertise on diamonds and 60% of her clientele come for that. She also keeps other gold and silver jewelry. She should have been more focused on diamonds and not dilute her market with other things, and grown bigger.

She could have done surveys which are diamond oriented and could have become the biggest diamond retailer in the neighborhood, by just adjusting her focus.

Always try to focus on your strengths rather than weaknesses. You’ll prosper as a brand and bigger service provider.

Do your best to please people and leave the one’s you can’t. You’ll have more happy customers and strong and stable business.

Here are some tips:

  • You can’t please everyone, so only try to please those you can.
  • Find out your customer requirements.
  • Eliminate ideas that are not focused on customer’s desires.
  • Build on the areas that cater to customer needs.

Here are some important points you should keep in mind while customer handling:

  • Everyone is different and unique.
  • Customer feed back is essential but your interpretation of that is critical.
  • Pleasing everyone is not possible so try to please the one’s you can and you’ll end up with more happy customers.

You must combine your strength and desire to Keep Your Customers Happy to create a better and strong business.

 

Read more about customer relations